Pricing

What the work costs

Four steps, in the order a business usually needs them. Start with a one-off project or a monthly service and stop whenever it is enough. Step 3 starts only once step 2 is live.

  • Prices in US dollars. A range narrows to one fixed price once the scope is agreed in writing.
  • No hourly rates on this page. The only work quoted from hours is the operations retainer, and its quote names the hours.
  • Not sure where to start? The Customer Leak Audit ranks what to fix first.

Step 01 · One-off projects

Get seen and chosen

Most clients start here, with the one thing they already know they need. The audit is never required first.

Starter website

$500

A landing page and at most one more page, for a business with no website or only social profiles and a map listing.

  • Your services, photos and reviews, built for phones first
  • One clear next step: call, message, email or booking link
  • Google Maps, basic on-page SEO, a contact form and hosting set up
  • The safe editor, so you can change text and photos yourself
  • One round of revisions

Example of this kind of site Union CLS school site

Pairs well with the Care Plan, from $100 a month: I make your changes, keep backups and check the site every month. Optional.

Delivery 2 to 4 days

Full website

$1,000 with any monthly plan

$1,500 on its own

A multi-page site with every tour or service on its own page and your booking or reservation system connected.

  • The safe editor for every page
  • Booking connected and tested end to end, with tools such as Xola, FareHarbor, ResNexus, Calendly or Stripe Checkout
  • Hosting with SSL, backups and rollback, and a technical SEO foundation
  • More than one language, or a scroll-film opening, at no extra charge
  • Replacing an old site: every old page address redirected to its new page, and Search Console checked after launch

Example of this kind of site Pagosa Adventure Rentals

The $1,000 price comes with any monthly plan on this page, from the $100 Care Plan up, for at least 12 months. Cancel earlier and the unearned part of the $500 difference, in proportion to the months left, becomes due.

Delivery 1 to 3 weeks

Website details

Website with a backend

From $3,000 plus monthly maintenance

A website with its own database and logic, for when your bookings or customer data need more than a third-party tool.

  • Customer accounts, an admin dashboard, custom booking rules or Stripe payments
  • Sign-in and payments run on established services, never home-built ones
  • Monthly maintenance is required and quoted with the build: security updates, backups and monitoring
  • No medical, card or other regulated data stored
See an internal tool I built

Promo video

$900

One 30 to 60 second motion-graphics promo made from your photos and footage.

  • Cut for your website (16:9), Reels and Shorts (9:16) and feeds (1:1)
  • Captions, music and a brand sting
Video details

Ad creative pack

$750

Six short motion ads, 6 to 15 seconds each: three hooks in two formats, ready for Meta and Google.

Launch bundle

$2,900

Full website, promo video and ad creative pack together. Bought separately: $3,150.

Customer Leak Audit

$750

Your booking path walked on a phone in six steps, every leak ranked and costed from your own numbers, a fix plan and a walkthrough call.

  • Credited in full toward the first month of a Customer Engine service started within 30 days of the walkthrough
  • Refund if you tell me in writing within 14 days of the walkthrough that it was not worth it

Delivery 5 business days, then a 30-minute call

Audit details and terms

SEO audit and roadmap

$750 to $1,500

For a site that gets seen in search but not clicked: an action plan you can carry out, not just a report.

  • Site audit and Search Console analysis
  • Paste-ready title and meta rewrites, a schema plan and an indexation cleanup list
  • A prioritized checklist and a 30-day measurement baseline
  • Implementation is quoted separately. No traffic guarantee

Delivery 3 to 5 days

Tech operations audit

$1,000

A review of your booking system, email, domain and day-to-day workflows, with an automation plan and tool recommendations.

Step 02 · Monthly

Stop losing customers

Ongoing care for the site and the steps after the click: calls, replies, reviews and past customers.

Care Plan

$100 or $175 a month

I make the changes for you, publish them, keep backups and apply security updates.

  • Core, $100 a month: 2 content edits a month
  • Plus, $175 a month: 5 edits a month, priority turnaround and a monthly health check
  • Annual: ten months’ price, paid up front
  • Every website includes the editor for changes you make yourself. The Care Plan is for when you want me to make them
Care details

Customer Engine

$450 or $750 a month

Fixes for the leaks after the click, sold nearest the payment first.

  • Core, $450 a month: missed-call capture and fast replies (every web inquiry acknowledged at once and answered the same day, from AI drafts that a person reviews and sends)
  • Plus, $750 a month: everything in Core, a review and referral request to every customer, and a seasonal email to past customers
  • Plus also includes a short report each month, a clip asking customers for reviews and one seasonal video for past customers
  • Missed-call capture is set up only after a compliance check for your phone account
  • You own the accounts: phone, text and email services run in your name, with usage billed at cost
  • Month to month, with seasonal pause terms set in the quote

Operations retainer

From $1,000 a month with live coverage

A stated number of my hours each month on your digital side: inquiries in agreed windows, website and content, booking platform and Google tools, documentation.

  • Quoted from hours, never from a feature list
  • Every quote names the monthly hours, the coverage window, what happens outside it and how extra work is approved
  • The $1,000 floor applies when the retainer includes live reservation or customer coverage
See operations work

Step 03 · Monthly, once step 2 is live

Bring more in

More traffic only after the leaks after the click are being fixed. Paying to fill a leaky bucket wastes your budget.

Video content plan

$900 a month

Eight short motion videos a month from your footage and field clips, scheduled to Instagram, YouTube and Facebook.

Ads management

$600 a month per platform

Meta or Google ads run with the ad creative and monthly videos. Three-month minimum. You pay ad spend directly to the platform.

Growth bundle

$1,950 a month

Customer Engine Plus, the video content plan and one ad platform together. Separately: $2,250.

Step 04 · Managed

Run it all

For an owner who has become the bottleneck.

Digital business management

From $2,400 a month

Steps 2 and 3, plus marketing and SEO, social media, customer-communication oversight, booking platform and Google tools administration, website care and hosting, and a monthly operations and marketing report.

  • Flat monthly price, scoped per business and priced on deliverables, not hours

Also · When existing tools are not enough

Custom software

Built on its own scope and contract, beside any step above.

Custom internal tool

From $6,000

Client portals, user accounts, dashboards or database-backed automation, when existing tools are not enough.

  • Discovery and a written spec first, under its own contract
  • Database, sign-in, admin dashboard and role permissions
  • Delivered in milestones, with a monthly maintenance agreement
  • Small fixes and small tools are quoted per scope

Delivery 4 to 8 weeks or more

See an internal tool

Tell me which step you are on.

Send your website and what you want to change. I'll reply personally with the questions needed to turn a range into a fixed quote.